Modernisation & Integration

Make separate systems work as one connected process.

We design and support managed integrations that connect business-critical systems end to end, so information is validated, confirmed, recoverable and supportable from source to business outcome.

Systems integration & APIs

We don't simply connect System A to System B.

A basic interface may stop once data has been sent. Ours are designed around the complete process: identify the right data, validate it, translate it, submit it, confirm the outcome, update related systems, handle failures and leave enough evidence to support it.

Connecting systems, automating processes and transferring data has been part of what we do since the business began. Today we specialise in connecting established ERP processes to modern platforms, and the same approach can be applied across a wide range of systems where they provide a suitable interface.

Diagram of connected business systems: ERP, CRM, PLM, financial software, legacy software and API integration
01 / The problem

Where disconnected systems cost you time.

Without a dependable integration layer, teams fall back on manual re-keying, spreadsheets, file transfers, delayed batches or fragile one-off interfaces.

Duplicate manual work

People re-enter the same customer, order, invoice, job or status information into several systems.

Delayed information

The destination system is only accurate after a manual export, an overnight batch or someone stepping in.

Hidden failures

A file or API call fails and nobody knows exactly which records were affected, or why.

No confirmation

The source system knows data was sent, but not whether the destination actually accepted or completed it.

Poor supportability

When something goes wrong, nobody can see the original data, request, response and outcome in one place.

Tight coupling

Every new portal, app or report connects straight to the core ERP, adding risk and load.

03 / Why Web Control

Bespoke business fit, built on repeatable engineering.

Reliable by design

We plan for record locks, outages, slow connections, duplicates and partial failures, not just the happy path.

Business-process aware

We preserve the real rules: relationships, validation, status changes, sequencing and customer-specific behaviour.

Bidirectional where needed

Send master data out, receive transactions back and write identifiers and statuses into the source.

Auditable

Payloads, requests, responses and outcomes can be retained so support teams can reconstruct what happened.

Decoupled

Operational snapshots and APIs let apps and portals use current data without placing every request on the ERP.

Recoverable

Explicit retry, queues, tracking and checkpoints mean failures are anticipated, visible and recoverable.

Supportable

Notifications, logs and clear outcomes are part of the integration, not an afterthought.

Adaptable

The same layer can support future portals, apps, BI and automation without replacing the core process.

04 / Integration in action

One customer estate, five connected processes.

Dennis Eagle runs Avante ERP on UniData. We've connected it to modern platforms for accounts payable, expenses, aftermarket parts, field service and production planning.

Avante and Medius: accounts payable

Read the story

Avante and SAP Concur: expenses

Read the story

Avante and TVS: aftermarket parts

Read the story

Avante and a planning tool: works orders

Read the story
05 / Previous integrations

Some of the platforms we've connected.

Examples rather than limits: we design around your process and the interfaces your systems provide.

Medius
SAP Concur
AssetMinder
Salesforce
Windchill
Teamcenter
Magento
Sage
QuickBooks
Insightly
Rocket
MITS
06 / Testimonials

In our clients' words.

Salesforce Integration

We worked very closely with Web Control on a Salesforce to Infoflo ERP project. The scope for the project was to be able to convert quotes in our Salesforce CPQ system into live orders within our Infoflo ERP, with the least amount of touch points from our Customer Service Team.

James and Jamie at Web Control were pivotal in not only the development, but also in the scope and design side of the project.

What really impressed us here at Nortek was the after service we received, on the most part dealing with bug fixes within a few hours. The program Jamie built for us has now been coined as the ‘Program of Dreams’.

Adam Binder, System ManagerNortek
SAP Project

We went live on SAP after a long weekend of preparation. We had a couple of minor issues which were picked up by you guys during Saturday and Sunday. Apart from that it all went really well and we even shipped on the first day!

I wanted to take the opportunity to thank the whole Web Control team for the unique support you provided that gave us the result we could only hope for a few months ago. The knowledge and humour took us through the tough bits.

Steve Dadd, IT ManagerTyco Electronics
Server Move

We knew that migrating our ERP system to a new server would be a large undertaking and potentially a very tricky proposition. However Web Control ensured that the project was well managed and structured throughout the implementation.

We were kept informed at all times on the progress of the project and its stages. They regularly visited our site during the move to ensure printers were set correctly and to assist with user testing and resolving of any issues.

Overall I cannot fault the commitment and professionalism of Web Control in ensuring a smooth transition from our old server onto our new server. The support thereafter is of the highest level as expected from Web Control.

Dave Neilan, IT ManagerKnightsbridge Furniture

Talk to us about your integrations

Tell us which systems need to share information and where the process breaks down today. We'll listen first, then show you what could help.