The right integration architecture for your business.
Direct NetSuite integration or an iPaaS platform such as Patchworks? The choice should follow your processes, complexity and growth plans, not a predetermined technology preference.
Two proven approaches. We support both.
We can deliver our own pre-built direct integrations, support NetSuite direct integrations, work with iPaaS platforms such as Patchworks, or enhance integrations already provided by your existing vendors.
Direct, NetSuite-centric integration
Built around NetSuite, with logic, visibility and logging close to the ERP. Best for focused environments or where deep NetSuite business logic is needed.
- No middleware dependency
- Fully embedded in NetSuite
- Maximum flexibility and control
- NetSuite-native visibility and logging
- Lower platform overhead
- Less reusable across systems
- Scaling to more systems needs further development
iPaaS integration platform (Patchworks)
An integration platform as a service provides a central layer for multiple systems and integrations. Best for growing ecosystems with several systems and reusable flows.
- Pre-built connectors can accelerate delivery
- Centralised monitoring
- Reusable logic across systems
- Easier to scale
- Platform subscription and usage-based charges
- Less control over deep NetSuite logic
How the two compare.
The decision is contextual. It depends on complexity, scale and long-term growth.
Balance upfront implementation effort, ongoing operating cost, control over business logic, platform dependency and the need to scale across multiple systems. We'll help you weigh them up honestly, and talk you through a tailored proposal for each option.
| Feature | Direct | Patchworks iPaaS |
|---|---|---|
| Middleware | None | Required |
| Ongoing platform cost | No middleware fees | Platform subscription |
| Flexibility | Very high | Moderate |
| Scalability | Moderate | High |
| Visibility | NetSuite native | External dashboard |
| Control over logic | Full | Limited |
Start from what already works.
Pre-built connectors
Typically fixed scope, for example Amazon or Shopify. Faster to deploy, using proven flows.
Bespoke integration
Fully tailored to your business logic, built directly in NetSuite or with reusable platform components, using existing connectors or APIs where possible.
Existing vendor integrations
We validate the design, check alignment with your NetSuite processes, identify risks or gaps, and enhance where needed.
Where systems provide a suitable interface, we can connect them. Where they don't, we can still provide options.
Architecture that follows the process.
Map
Your systems, processes, ownership and the hand-offs between them.
Assess
Complexity, volumes, business logic and growth plans.
Recommend
Direct, iPaaS or a combination, with the trade-offs explained.
Deliver & support
Build, test, monitor and improve, with one accountable partner.
Related pages.
Integration Discovery & Architecture Review
Map your systems and processes before you build.
Find out moreNetSuite Integration
Process-aware integration with the systems around NetSuite.
Find out more Modernisation & IntegrationIntegration Support, Monitoring & Optimisation
Keep integrations visible, recoverable and improving.
Find out moreTalk to us about your operations
Tell us how your business works today and where you want it to go. We'll listen first, then show you what could help.