Web Development & Portals

Let customers, suppliers and staff help themselves.

Secure portals that give the people you work with up-to-date access to orders, invoices, account status and more, connected to your ERP without exposing it directly.

The problem

Every "Where's my order?" call costs time.

Customers phone to check order progress, suppliers email for remittances, and staff ask the office for information that's sitting in the ERP.

A portal puts that information in their hands, any time of day. The challenge is doing it securely and reliably, without loading every request onto your core system. We design the portal and the integration layer behind it together.

Portal dashboard displayed on a desktop monitor in an office
01 / Portals we build

The right information for each audience.

Customers and dealers

Account status, order progress, past invoices, delivery addresses and online ordering.

Suppliers

Purchase orders, delivery schedules, invoice and payment status.

Employees

Time and labour, approvals, dashboards and operational information.

02 / How it works

A stable API layer between the portal and your ERP.

Portals connect through an integration layer rather than straight to your ERP. That keeps the portal responsive, protects the core system and means the same APIs can support future apps and services.

  • OneGateway provides REST APIs over internal systems, combining ERP and SQL data with a customer-specific security model.
  • REST Runner gives cloud-hosted portals efficient, controlled access to on-premises business data.
  • Information can be live where the process needs it, or refreshed on a schedule where that's more appropriate.

Example: an InfoFlo-connected webstore

For Ambirad, we built a webstore in line with their existing website style and linked it to InfoFlo. Customers can see their account status, view and update delivery addresses, resend past invoices and view order progress, while customers without an account can pay by card.

03 / Testimonial

In our client's words.

E-Commerce Solution

Ambirad contacted Web Control to assist in the development of an E-Commerce solution for the business. The Webstore we were presented with was simple to use, integrated brilliantly with Infoflo and was developed inline with our existing website style.

The Webstore has the ability for customers to see their current account status live from Infoflo, View/Update delivery addresses, resend past invoices and view order progress. The implementation of the Webstore has improved our customer service and allowed customers to order parts anytime of the day.

The knowledge and support from Web Control was excellent and the project was delivered inline with budget and on time.

Shane Rhoden, IT ManagerAmbirad Group

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Talk to us about your operations

Tell us how your business works today and where you want it to go. We'll listen first, then show you what could help.